I wanted to write to your company about your Director Robert Capella.
He is wonderful. Yesterday, my friend and I went to the salon and there were a FEW misunderstandings. We weren't happy at all. Robert, overheartd the situation outside as we were leaving and introduced himself and asked if he could make things right. I said okay that I would hear him out. I explained the numerous issues we had. Robert then appologized and said he wanted us to be happy and to give him the opportunity. He is a HUGE asset to your company. If it wasn't for him taking care of everything, I never would have gone back to your company. I work in the apartment industry and tell everyone where I would go when it comes to dining, gyms, hair salons, etc. I NOW will tell everyone to go to this location because of Robert Capello. He is truly a professional. He deserves the attention of this review.