I was a little disappointed with the bed I got from Spencer's Ventura Mattress. We bought one of the last beds they had that we could afford. It felt pretty good in the store but once we got it home it was a lot harder than we expected. We've ended up having to buy two different kinds of softeners. We got an expensive wool one and also tried and memory foam mattress pad. That's pretty much my story. We weren't as happy with the mattress as we hoped.