Classic Carpet & Rug recently installed a beautiful runner for me. It was the first time that I had used the company and it turned out to be a very positive experience. I had gone into their showroom and looked at some samples of the products that they had to offer. The sales staff then sent me three samples after my visit. I chose one and it was ordered for me. They gave me a price that came in around an amount that I had anticipated. They made it very simple for me with good customer service. I would definitely recommend them to people. Two technicians came out to install the runner up a staircase at my home and it turned out great. The techs were very efficient and professional. I absolutely would consider using Classic Carpet & Rug again!