When the boss comes, they get four and a half stars for service, otherwise, four stars!
I used to do HVAC but it's now hard for me to bend down that I'm older. Usually, when R&R Mechanical Services come I have to pay twice. I have to pay for the guy who doesn't know what he's doing even though I tell him the problem. Then I pay again for the guy who has to come back and knows what he's doing or listens to me. But they are all great people.