Advantage Pest Control came out and put poison out to help with our rat problem. They secured the poison bait as well so my dog wouldn't get it. It wasn't a big job, but they did it in a satisfactory manner and it did help with the rats. I called them again to come and replace it. I'm in Florida and it seems like it's common to have rats around here. I liked the technician a lot, his name was Todd and he was recommended to me specifically. He took care of the job and told me some things I needed to know.