Business Description:
Welcome to the website for Auto Repair Streamwood. We service and repair cars, SUVs and small trucks in the northwest suburbs of Chicago IL.
Categories
auto repair & service
Casey Automotive
44 Barrington Rd, Streamwood, IL 60107, USA
(630) 213-8600

Service

Will Recommend

Total Experience

John K.

Streamwood, IL

Casey Automotive

Over priced poor mechanical and customer service

Horrible experience, there is a very short guy at the front desk, he exaggerates the issue so he can charge more, but what he didn’t know is that I know all about cars, and I usually fix everything, but this time I was in rush. Still didn’t fix it there. He wanted to charge for a small issue $1600, but I want to another great local mechanic for $300 and the car is running perfect. Don’t trust Casey and this short guy at the front desk. He is unethical!

comments

We are so sorry you feel this way about the service you received. We never recommend services that are not necessary on a car. When we went to bring your vehicle into our shop for the inspection of an exhaust repair we realized your car had no brakes at all. We then contacted you about this situation and you seemed aware of the brakes but only wanted to take care of the exhaust that was smoking. We gave NO pricing on the repairs because you declined the repairs. You then left your vehicle in or parking lot for over 2 weeks . We are sorry that you were displeased but our intent is never to be dishonest or unethical to any of our customers.

Casey Automotive commented on 09/16/2021