I can not believe that not a 1/2 hour had gone by since my complaint and Mike (owner of all 3 Casey Automotive's) was on the phone with me apologizing for the confusion that occurred. That usually doesn't happen in today's world. A simple phone call has changed my opinion. I know my few oil changes a year would not shut down Casey Automotive if I stopped using them, and the fact that Mike would care about a small customer shows me what kind of business Mike and his family run. I guess it's time for me to apologize.
I'll be there with Christmas cookies next week!!!