I've had an issue with my new tires, and Casey Automotive actually called ME back. For these tires, I worked with a really nice and trustworthy gentleman named Paul. He recommended a particular tire (General), and my car has not driven very well since. The steering wheel vibrates with them, so Paul actually reached out to me yesterday to see how that's going. He's going to put new tires on for me to fix the issue. This kind of service is pretty hard to come by. I moved from Arlington Heights to Vernon Hills, but I've found someone good with Casey, so the drive is worth making.