Grigsbys Carpet Tile & Rug

Business Description:

Grigsbys Carpets Tile & Rug has been servicing the Northestern Oklahoma area for over 50 years! We offer quality products and honest, dependable craftsmanship.

Categories

carpet & floor coverings
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Kevin's Review

Total Experience

Service

Will Recommend

Broken Arrow, OK

Grigsbys Carpet Tile & Rug

Installers are horrible

Initially had trouble getting responses from the sales person. Once we were past that it went well as far as selection and choice of material. Then came the installation. The installers would have a daily excuse for showing up late, or not at all on a couple days. Left grout stuck to the door knobs to master bedroom, bath, garage,,, Left grout splatter on furniture and stained foot prints from the grout dye across the carpeting from the garage entry in the front of the house, down the hall, through the mater to the master bath, Left base boards loose and lying in the hall. A general mess of our house. I will definitely try someplace else if I ever have to replace carpet or tile again.
Carpet installers did a great job. They did comment on what a terrible job the tile installers did and they had to clean up the edges where carpet met tile in order to do their work.
Hardwood installers put us off for a week. Then only one showed up and he could move furniture without his partner. He laid about 30% of the hardwood since that area was clear of furniture. The next day, his partner showed up, found that the first installer didn't use any glue the day before. They had to leave to go to Lowe's and buy glue, then return and take up all the previous day's work and start over.
If you value your time, money, and home, go someplace else.