We contacted GatorAC and have been pleased through the entire process of the purchase, installation and the daily functioning of the unit. We spoke to Angie to get information about the Trane AC. She arranged for Carlos Garcia to come to the house to determine the unit that would fit our needs. We made the choice between 3 units on Thursday and the unit was installed Friday. The Installation team, Willie Shaw and Gary Barber were the best. When they left everything was done, clean and clear and working great. We would recommend GatorAC for your AC needs.