We are so happy with the service and the unit installed. Carlos, the sales representative, was very attentive to our needs at the time. He knew exactly what we needed for our a/c concerns. Brandon Hayword, the a/c installer was amazing. I have never seen a technition so meticulate. Every detail was attended to. Poor guy worked from morning till 4:00 Am the next day. Never heard a complaint or wanted to go home and call it a night. Again, thank-you for the great service.