Had a horrible time getting an appointment. Took me 3 attempts. Tech was late. The job was done quickly and seems to have done a good job. When I first booked the appointment, I had a coupon and I was told they would take the amount of. After the tech was done, he told me he would not honor the coupon. I got the information on who I spoke to. He still would not honor that and got ugly about it. Finally, with an attitude, he took the coupon. Not impressed and will not use them again.