It makes me sad to write this. I’ve been a loyal and trusting customer for 18 years. Econo installed my system 18 years ago. I’ve paid for two annual checkups almost that whole time. I’ve always made any repairs they’ve recommended. But the last several years the service has degraded. The technicians are nice but not very knowledgeable. At least two times in the last four years they’ve told me my AC needed to be replaced only to find out it didn’t. The AC continues to work well. The technicians are not familiar with Nest or Nest wiring. I had to send them an article about the wiring. At first they were reluctant at to take my advice because they “are the experts”. When they finally did as the article advised they were thrilled. The lead technician told me he had no idea and that this would be helpful with their customers. Then this latest technician found water leaking from the ac coil/pan and suddenly we were talking about a $14k ac replacement. I had two companies come out the next day. Both offered bids of HALF that price! The second company found the drainage tube was clogged and that fixed the problem all together!! Thus saving me $7-14k. The Econo tech admitted he didn’t check the line! Are you kidding me? I called and asked to speak with Mike, the owner, and his people told me he won’t call “he doesn’t do that anymore.” This is a business owner I’ve supported for 18 years but he’s “too busy “ to call me back. F that and F Econo Air. I’m out! I suggest you stay far away from this company. Their business practices are suspect at best.