Business Description:
COIT offers the only risk-free, 100% money-back guarantee for Residential & Commercial cleaning of carpet, upholstery, air ducts, tile, stone, wood, rugs, & more!
Categories
carpet & upholstery cleaning
water & fire damage restoration service
Duct Cleaning
COIT Cleaning and Restoration of Seattle
16750 Woodinville - Redmond Rd NE Bldg. C-102, Woodinville, WA 98072, USA
(425) 481-9505
http://www.coit.com/seattle

Service

Will Recommend

Total Experience

Shirley C.

Everett, WA
COIT Cleaning and Restoration of Seattle

Terrible experience--read my full review

I have been a Coit customer for years but will never use their service again. My recent experience with them and lack of response to my complaint was inexcusable. They left my carpet so dripping wet in places I was left trying to soak up the water with bath towels for hours. I could not move my furniture back for three days. Their only response was "sorry". Not much of a guarantee of satisfaction.

comments

Thank you so much for your review and letting us know that we fell short of the world class service we train our employees to deliver. Please accept our apologies leaving the carpeting too wet and for not doing more when you told us. We agree that it is inexcusable. We want to regain your trust and make this right as we are not the kind of company that doesn't care. Our General Manager, Doug Wheelock, is researching your account and will be contacting you.

 COIT Cleaning and Restoration of Seattle commented on 09/26/2012
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