My experience with CSI Mini Storage has been great, and I have had no issues with them. This is my second time using one of their units, and altogether I have been using them for years. I feel the unit is very secure, and it's easy to access whenever I need to do so. The staff there are very helpful. They worked with me when I was moving my things in and I was very grateful for their assistance. The unit itself is also good. The one I have now is a bit hard to close, and I think it might have been warped by the prior renter, but other than that, it's fine. I used to live closer, but I have since moved miles away, but I still use them and will continue to use their storage units.