We had a storage unit with CSI Mini Storage for about a year and everything worked out very good. That was the first time we had ever used a storage place. Their customer service was good at the time too. The funny thing is that I had given them a deposit and we moved out before the end of the month. CSI Mini Storage sent a check out to us right away and it arrived in Texas at our new home. I deposited the check and it bounced! I called the company and within a few days a new check arrived and everything was fine.