Dungans Floors Walls And Windows

Business Description:

Our staff of professionals can help you complete your home decorating project by offering creative tips and techniques that will ensure everything goes smoothly.

Categories

carpet & floor coverings
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Diana's Review

Service

Will Recommend

Total Experience

Mc Kinney, TX

Dungans Floors Walls And Windows

Good but not great

I got what I would say is 'average' service and satisfaction. There was an explanation about the pattern taking more yardage, and that I understood. Sales person said, and I quote, "We can run it this way instead of that way and it will not take quite as much." Unfortunately, the "it" in question was not explained. Therefore, the pattern runs horizontally rather than vertically as you enter the room. That was not explained at all, and I have to say the final version was less than I had visualized. I would suggest that pattern direction be explicitly detailed to customer. Furthermore, though I have purchased StainMaster carpet, which is guaranteed, I have not received a paper copy of that. Additionally, I have received zero instructions per care and cleaning. For the price I paid, these things should have been taken care of, and they demonstrate a failure to live up to Dungan's reputation.