Dungans Floors Walls And Windows

Business Description:

Our staff of professionals can help you complete your home decorating project by offering creative tips and techniques that will ensure everything goes smoothly.

Categories

Flooring
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Michael's Review

Service

Will Recommend

Total Experience

Plano, TX

Dungans Floors Walls And Windows

Outsatnding service from start to finish

This is not the first time we have utilized this business which is why for our most recent project (floors and blinds) we choose to use them again. In todays age customer service has waned to say the least. From the time we visited their store to the final walk through they could not have provided a better level of service. The time Judy spent showing us multiple samples of flooring and her knowledge of each product certainly helped with our decision making. Their crew is seasoned and very professional. This is unusual in todays tradesmen as most companies in this type of work use help that at times are not equipped to handle the total scope of work. Our flooring installation was challenging in that the entire exisitng ceramic floor had to be removed and in places the slab had to be floated to level. In addition this was the original floor and was laid prior to the baseboards being installed making the demo extremely difficult. In the end, the owner Tony was extremely responsive to correcting some of the problems that resulted. He did so without asking for further compensation and this exemplifies the level of customer service Dugans provides. We could not be more pleased with the end product and are looking forward to our next project with them.