I have used Area Rug Cleaning Company a few different times now. I really like the Ann Arbor location. This last time I took a couple of rugs to them, and they turned out fine. I thought the folks at this location were very friendly, and I thought they did a great job on the rugs. I was very pleased with how they turned out. The rugs were ready when they said they would be ready, and I just thought the overall experience was excellent. I will certainly go back to Area Rug Cleaning Company at the Ann Arbor location, and I would recommend them to anyone needing an area rug cleaned!