We've always had a very good experience with Area Rug Cleaning Company, their whole staff always goes above and beyond what we expect of them. They have a very solid cleaning process and the rugs always look very good after they are done with them. I have worked with other rug cleaning companies in the past but none of them really compare. They are really good at keeping in touch with you throughout the whole process and answering any questions you may have. They will be honest with you, letting you know what they will be able to get out the carpet and what might remain. I would highly recommend them.