We have received nothing but wonderful service from the Area Rug Cleaning Company, we have done business with them a couple times now and they have always been very consistent with the work. They make sure I understand what's going on throughout the whole process and let me know roughly how much it's going to be before they start the work. Recently, they picked up some rugs from my home and also did some carpets in my home. Everything turned out very well, the only issue I had with them is how much I paid for the service, however, it was well worth it.