I have used the Area Rug Cleaning Company many times now and they always do great work for me. It is a very simple process, they pick up your rugs and take them to an offsite location to get clean, meaning you don't have to take any time off work or anything to wait for someone to come by to your place and do the cleaning while you supervise. They always arrive on time to pick up the rugs and always bring them back cleaner than ever. I will continue to work with them because of their great customer service and I have already recommended them to a few friends.