My son had been using Magna-Dry and he had a lot of nice things to say about them, so I decided to use them. Plus, I wanted a more "dry" carpet cleaning experience. They were very nice people - very friendly and very informative. Also very humble and well-rounded people, and not prideful. They cleaned all the carpets in the house and they did a wonderful job. I would definitely recommend them to everyone! They really do high quality work!