I've been using Magna-Dry for quite a while now and I've always been happy with their services! I am usually not there when they do the cleaning but I know they arrive promptly because the security system logs their entrance and exit. They have been careful with their machines because I have never found any damage or mars to the walls or floorboards. I had them come out just recently to clean the carpeting in several rooms and as always everything looks great. They are quick, efficient and they get the job done. I highly recommend using Magna-Dry!