I have been using Magna-Dry for a very long time, I believe since the 80's! They are extremely good and do an extremely good job. The carpets in my home are very old carpets and they always, always make them look nearly new! A great touch that they have is calling you after the service and asking if there are any problems at all. The problems, if any have been so rare but if there were one or some they would come right back out and fix it for you. The people that they have working for them are excellent and trustworthy, and what I mean by that is that I feel comfortable letting them into my home. This is a wonderful company and I recommend them wholeheartedly to anyone!