This was my first experience with Magna-Dry, and they did a really good job for me! It was for my grandmother's house, and the carpets were very old, and had stains everywhere. I never thought those stains could be gotten out, and I was seriously considering just buying new carpet. But, Magna-Dry came out and got to work, and I could not believe the job they did! The carpets looked like new again when they were through. I was very impressed, and very satisfied! Five Stars!