Family Heating and Air has been coming out to our house a couple times a year to do the maintenance on our air conditioner and our furnace. We have been using their service since they installed a unit in our home three or four years ago. The last time they came out, I believe it was Mike, he did the maintenance on the air conditioner, it was in the spring. Mike is just awesome. The service is great. I really like this company. I fully expect to see someone come out very soon to do the maintenance on the furnace for the winter. I would highly recommend them.