I am a general contractor, and Family Heating and Air is my subcontractor. I first hired them to work on my home HVAC, and then began using them for business. Theirs is a three-generation family business. The most recent project we did was installing multi-split units in a house in Coto de Caza. They are my go-to contractor. John is very good at pricing out HVAC invoices. He's very fair and that's what I like. I know his bids are legitimate, and I know that if a bid is a little high it's because the job is more difficult. They definitely know what they are doing. I would not use anyone else.