I am so relieved to have called Family Heating and Air. As I've been telling everyone else in my life, in a time where nothing else seems to be going well, Family Heating and Air, at least, is consistent, and does exactly the job that they're supposed to. They're easy to reach and well-prepared. I had them install a new heater for me, and it was perfect. They're professional and highly competent, they were also very polite and I really didn't have any problems at all. I really can't thank them enough, and would recommend them to others with the highest of ratings!