We've had a very good experience.
We've been using Instant Imprints for about four years now. We go to them for all of our shirts, uniforms, and incentives. The answer has almost never been no from them, no matter what we ask for. They continue to go out and find the resources they need to take care of us and find a solution that works. If there is a problem, Dan has always been there to take charge and correct any errors, whether it is replacing an article of clothing at no extra cost or things of that nature.