Business Description:
AAA top shop for 8 years: Auto Repair, Brake Service, Electrical, Fluid Services, Suspension, Transmission Repair, Tune-Ups!
Categories
auto repair & service
AutoCraft
16911 E Sprague Ave, Spokane Valley, WA 99037, USA
(509) 924-8738

Service

Will Recommend

Value

Rick W.

Post Falls, ID

AutoCraft

Thank you for your integrity

I am currently working out of town and my wife's family vehicle had to be serviced. Dave worked to fit us in as soon as possible, and then oversaw the process of making sure everything was attended to, not just the issues we brought it in for. Yes, our bill was higher then originally expected. However, the value and service we received far exceeded what I was charged, and Dave was very careful to communicate his findings to us along the way, explained what needed to be done and why, and gave me an estimate each time of the total bill so I would not be "blind-sided" when my wife came to pick it up. It was reassuring to know that he was making sure he would feel comfortable with his own family riding in it before he was satisfied that the vehicle was ready for us to pick up. Having worked in the automotive repair industry myself before, I know what kinds of hidden fees and extra charges repair places can find to tack on. Instead, Dave worked with us to reduce our bill and combine overlapping work into one reduced fee wherever he could (such as one price for brake inspection and tire rotation, since the tires have to come off for both anyway.). I recommend their services with the highest confidence, knowing that they will provide you with the best service at a reasonable value.