I needed carpet installed in one of the bedrooms of my home, so I went with Michael's Floor Covering. I spoke with Bill, who was our salesperson, and he was personable, knowledgeable, and accommodating. He did not rush us to make a decision by any means, and he allowed us to take a few samples home, twice, to see what we wanted in the room we wanted to update. Once we made our decision, the installation was scheduled. My son and I cleared the room and got all prepped and ready by the time they got there. The installers were good and everything went as expected. They were professional and knowledgeable, and once I engaged them in conversation, were very personable. They did a fine job, and the room looked good. Overall they did a good job, and are considering their services again since we would like the same carpeting in our other bedrooms.