I needed small hallway stair carpet in a hurry. Bought a remnant for And with install Over $800. The installer Tim was very nice. Worked very hard to get the mouse eaten carpet to work. He called the store and let the salesperson know. No follow up. No discount no nothing! We got your money, too bad! As a retired Interior Designer..worse customer service ever. Would never recommend your company! We deserve compensation for sub grade carpeting. No follow up at all. Again, Installer a Tim was great.