I asked Michael's Floor Covering to come out and install a bathroom floor for me. Their workers showed up as scheduled. They were polite and courteous. They did a good job on the installation, and I was very satisfied with the quality of their workmanship. The actual flooring material has not been down long enough for me to attest to its quality, but I have experienced no problems thus far. Michael's Floor Covering did exactly what they said they would do, and that was enough for me.