Floor Decor did a good job for me. They installed wood floors in the house and a tile backsplash for my kitchen. The installation went well in general except a few hitches here and there. For instance, one worker noticed a problem with the staining of the floor. But once they realized the problem they were prompt in taking action to resolve it. Also, Michael put us up in a hotel room for three days which I appreciated. The backsplash also needed to have a small correction which he took care of promptly. I appreciated how honest he was in acknowledging the various issues and trying to resolve them. The service was good with his employees. There were a few other issues with the subcontractor. I caught him taking ice from my refrigerator without asking me. But Michael was great. The flooring looks great. The people who did most of the work were good at what they did and they cared about the work. I enjoyed doing business with them; these are honest people. I truly appreciated his honesty and would hire him again because of that.