We were totally satisfied with Polar Shades. We decided that we wanted to get a shade in our back yard to block the sun. We did some research and found that Polar Shades had the best reviews, so I took some pictures and measurements to the office. They gave us a quote, called ahead of time, and sent a salesperson and crew over. Everyone showed up on time and did everything according to schedule. Everything was done as promised. I'd highly recommend them!