Larrys Volvo

Business Description:

Categories

transmission repair
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John's Review

Quality

Will Recommend

Professionalism

Seattle, WA

Larrys Volvo

2012 volvo s60 R

Do yourself favor and read this please, before you get screwed by LV.

I had coolant leak on my 2006 Volvo s60R and since I was Larry's Volvo customer for past years, I had them checked out and Larry's Volvo came back to me with $2500 +TAX bill for head gasket replacement. I thought that was excessive and i decided to give another shop a chance and they came back with $80 fix (coolant bottle cracked and new cap)

Another Larry's Volvo estimate I had was for exhaust manifold leak, they told me $750 for gaskets replacement, I asked new mechanic to check that as well and he came back with $0?? yes you are reading correct. he said all bolts on manifold gasket where bit loose??

Since I got the car in 2012, I have been using Larry's Volvo for all my needs: oil, control arms, filters, etc car was solid and didn't need much, but in my opinion every time I went there for something day after I had some another issue going on so for a while i stopped going there for oil and car was running without any issues.

When I called Larry's Volvo and ask them to get car ready since I decided to tow car to another mechanic they never disclosed any issues with it, they where very polite and tow truck showed up 1/2 hr later and they wouldn't release the car to tow nor they ever called me back . apparently I owe them $80 so I ended up paying twice for tow truck since they send tow away... such dishonest business if I could 0 starts review!!

Also when I contact the owner he told me bolts get loose over time on a car??? are you serious? why you quoted me then $750 for exhaust manifold gasket replacement if car needed tighten the bolts??

Larry's Volvo = NEVER AGAIN!

To answer your response about oil change: I STOPPED DOING OIL CHANGE AT YOUR PLACE SINCE I WAS SUSPICIOUS AND I REGULARLY DID OIL CHANGE MOBIL1 FULL SYNTHETIC AT OTHER SHOP. NO ONE IS ASKING YOU TO DO ANY WORK FOR FREE BUT I ALSO DON'T LIKE TO BE RIPPED OFF WHILE OTHER SHOPS WILL DO FOR HONES CHARGE. AND THAT WAS NOT ISSUE, ISSUE WAS YOU ARE UP-SELLING AND CHARGING FOR WORK THAT IS NOT NEEDED AT ALL. I NEVER REPLACED HEAD GASKET CAR WAS FIXED FOR $80 AND THAT WAS IT! WHAT IS NOT CLEAR HERE?

AND IF BOLTS GET LOOSE WHY YOU QUOTED ME $750 FOR EXHAUST MANIFOLD GASKETS REPLACEMENT?IF YOU PRAISE YOURSELF ON SUCH HONESTY WHY YOU DIDN'T SAY "YOU NEED BOLTS TIGHTEN" AND CHARGE IS 1 HRS OF YOUR TIME FOR EXAMPLE?

AND ON ONE OF THE OIL CHANGES I GAVE YOU NEW MAGNETIC OIL PLUG TO INSTALL AND I WAITED THERE FOR JOB TO BE DONE, WHEN JOB WAS DONE YOU NEVER OFFERED MY OLD PLUG BACK I HAD TO ASK TO GET IT BACK AND I GOT SOME WEIRD LOOK FROM YOU AND YOUR PERSONNEL LIKE I'M DOING SOMETHING WRONG? HONEST BUSINESS LOL