Emily kept me in constant touch with all that was going on during the refi process and was professional as well as empathetic after the very recent loss of my husband. I was never out of the loop even though the process was longer than we had expected, I always knew she was there for me. My loan closed and I was pleased that the amount of equity I received was close to what I was quoted.
I have just referred Emily and Mike to friends of mine who are now thinking of a reverse mortgage since I told them what a great experience I had with them. I would call Emily again for my real estate needs in the future.