Thank you JIMMY! Oct 3, 2018
I was planning on getting 3 different estimates regarding fixing the bottom seal.
My gut feeling was that I was being taken advantage of with the first company and I was correct. I was told I needed a complete rebuild or I could spend a few hundred more for a new door. They also charged 35.00 to come look and give estimate.
Jimmy from Discount was the 2nd company (estimate is free btw) and he immediately said what he needed to do to fix the seal. Everything else was fine. I CHOSE to have the metal rollers replaced with nylon?silicon? for a quieter movement. He was very honest and said the metal ones were in good shape and the difference was the loudness factor. I was so impressed with his honesty in what NEEDED to be done and the reasonable cost quote that I had him do the repair and cancelled the 3rd estimate. Also thank you LACEY in the office. Friendly, helpful, and great follow through!