The Wilmington-Kirkwood Hwy location is excellent. All of the employees are friendly and very professional. The manager, Kelly (a fellow BUSA member), goes out of his way to provide the best customer experience and the installers are masters of their trade. They are perfectionists providing respect for the customers car/truck and do the job RIGHT, the FIRST TIME. I would whole heartedly recommend this first class/world class Sound store! The prices are great too!