Sound of Tri-State is home of a vast array of products for mobile audio and video electronics, performance, security, navigation, apple carplay, & home theater.
Installations can be tricky-because every car and every installation is different.Fortunately, we have MCEP certified technicians at all of our locations. If an issue ever occurs with an installation, our installers and salespeople can work to troubleshoot. We always try to accommodate our customers- regardless of the situation. Unfortunately in this case, the customer wanted a full cash refund. Sound of Tri-State is more than happy to issue store credit for purchases. However, because of the manner of our business, we have a no cash refund policy which is clearly stated on the receipt. Our salespeople inform customers prior to purchase of this policy.
comments