I am still not very happy with the service... This was a Birthday present for my daughters BMW. After having the remote start installed only one remote worked and I was not told that I needed two keys one to be placed in a box under the dash to work. After ordering an extra key and letting the manager know about the one remote not working, I returned the car for a second time. I was told I would be getting two new remotes and program the remote start so it would work now that I had an extra key. I "STILL" to this day only have one remote that works, they never exchanged them out. The horn still doesn't beep when locking or unlocking the auto. Over all I am not very happy with the service that was preformed. I brought the car up there because it was a BMW and I thought they were professionals who could handle putting in the systems that they sold. I guess not!!