I had a remote car starter installed on my 2008 Nissan Sentra. I sent an email requesting a quote for service and received a call the following morning with the details regarding installation and pricing. I scheduled the appointment as other shops were not willing to provide a quote over the phone. I was told it would take approximately 5 hours for installation and the car was done in approximately 4.5 hours. They were patient and provided clear instruction when I picked up the car on how to use the remote. I am loving the remote start in these frigid temperatures.