I brought my truck in to have my remote start checked because it stopped working about a week ago. They called me up early the day I dropped it off and said all I needed was a new car battery and then have the remote reprogrammed. They let me install my own battery in their shop, let me borrow one of thier wrenches when the one I brought wouldn't fit. When I was done they reprogrammed the remote and didnt' even charge me cause there was nothing wrong with the remote. You guys have a customer for life!!!!