We had 3 car starts and 2 radios installed in one day. Well, almost one day. The only problem we had was getting another key made for our Jeep form the dealership so the tech's could complete the remote start installation and the hands free talk on the radio was not working properly (ultimately resulting in an Amp bypass. These issues were resolved within a few days. All of the Sales and Technical Staff members were professional. I will recommend Sound of Tri-State to anyone and plan on returning for any future purchases.