I have been a customer of Sound of Tri State since 1986, I continue to refer customers to them. No one ever provides or touches the stereos, remote starter, alarms with the exception of Sound of Tri State. With that being said, this was my first experience dealing with Marlo Abston, and as always I was not disappointed, Marlo went above and beyond my expectations, his superior customer service that he provided me along with his prompt service is again the main reason I stay with Sound of Tri State.