Although the staff is friendly, the quality of workmanship is extremely poor. I had my back windows tinted. The gentleman who did the work did a horrible job. There were air bubble on every window and one window tint was cut too short leaving a very noticeable gap along the edge. The staff agreed to do the work over, but the tint still has bubbles. I may have a lifetime guarantee, but I didn't expect that to mean I had to keep coming back for the rest of my life because of a pitiful tint job.