Sound of Tri-State

Business Description:

Sound of Tri-State is home of a vast array of products for mobile audio and video electronics, performance, security, navigation, apple carplay, & home theater.

Categories

audio & video services
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Michael's Review

Service

Will Recommend

Price for Value

Dover, DE

Sound of Tri-State

Great technical work but need to work on some things

The quality of the work done was outstanding. I was disappointed that I left my car the night before the scheduled appt. and no work was begun before 6:00 p.m. on the day of the appt(and only after I called to see if the work was done!) I waited until after closing hours to get my vehicle and had to return the next day to get the fog lights tightened and correctly set. Everyone was friendly and apologetic but it wasn't what I was expecting from all the good things I had heard about them. I am very satisfied with the quality of the work but think that they need to work on scheduling and communications with customers.

comments

Thank you for taking the time to submit the survey. We value the responses we get from our customers, it helps us provide better service. We generally take the appropriate time necessary for each installation ensuring that our quality of work exceeds standards. We apologize for not meeting this deadline.

Sound of Tri-State commented on 02/20/2010