Ordered the door just before the holiday weekend. customer service contacted me about my measurements before the order was processed. 3 weeks later the door was delivered to my work. I was surprised to see how well the crate was made with steel panels. Took the door home and installed it the next weekend. (You will need help to lift it into place ) Assemble was easy and with a little bit of a frame level the door was hung. Next was the spring adjustment witch was the easiest part of all. ( like that better than my other door ) After all the adjustments were done i added the handles to complete the install. Took me about 3 hours by my self to uncrate to fit and finish. Great door company will use them again!