Self installed roll-up door on a Garden Shed
Of the 4 special order items ordered recently from other vendors, Only Doors Direct delivered on time as promised with the exact order dimensions. Email communications were timely and service rep I called to confirm dimensions prevented me from misordering and... Read More
roll up door 650 series
Ordered the door just before the holiday weekend. customer service contacted me about my measurements before the order was processed. 3 weeks later the door was delivered to my work. I was surprised to see how well the crate was made with steel panels. Took the... Read More
excellent service
had a small issue initially trying to order the door online contacted mercedes in sales and she was very very good in following up and making sure everything was taken care of and expedited the door to make up for lost time excellent company excelllent service... Read More
I ordered Two Roll UP's.
Was kind of scared to order but my doors were delivered Today!!! Even during the Thanksgiving Holidays, they made it happen! Definitely will recommend to anyone and everyone! Ask for Jillian! She Rocks!!!!! Read More
Quite possibly the greatest experience in online purchasing.
From start to finish, my experience with "Roll Up Doors Direct" was incredibly positive. They are well equipped to handle the demands of ordering custom doors and getting it right the first time. From the extensive information they have online to the quality of... Read More
Good Service & product
Was able to find what I wanted easily. Shipping to the job site was easy to set up. Read More
Very good experiance
Customer service called and verified measurements and shipped and delivered as promised . Read More
Garage doors
As usual good service and product Read More
Slow customer service
I had a dent in my door when i went to install it and called to report my problem. It took them a couple of weeks to even address the problem. I had to contact Mercedes over and over - finally they agreed a 50% help. Randy Read More
I'd buy again. Yet room for improvement
So I ordered a door to replace swinging doors on large shed/workshop. Pretty easy process for determining what size I needed. *improvement rec, show pictures of what the added extras are and used for. I guessed that the side and top brushes and stripping were what I... Read More
great door
works great Read More
Excellent door
Quality as promised! Door fit perfect. Read More
Good Service
Door came crated and packaged very well. The product was as described. Shipment tracking was provided. Highly recommended if you are looking for a rollup door. The door was very easy to install although the instructions are a little more complex than needed. ... Read More
A # 1 - perfect !!!
Roll Up Doors Direct offers excellent products, the four 650 doors we purchased were awesome. the sales order folks, both on email and on phone were perfect. the installation was flawless and was speedy quick. be sure to look at their youtube, and follow the... Read More
Great door
Great service I ordered a commercial door and was able to install it myself with very little help Read More
Excellent customer service
My first rollup door. The utube instructions are easy to follow customer service is superb. Door really can be installed in 10 minutes. Read More
Good Company
I haven't installed the door yet, but the process of ordering was easy and I'm sure I will be happy with the product. I elected to pick it up myself, calling ahead the day before. They loaded the door, rails and hardware for me. The company is very busy, and it was... Read More
not worth the trouble
the doors were wound around the wrong way. The service consisted of me driving twenty minutes to the pick up site...had to rent a truck. Read More
Scheduled delivery
I got an email with a date and phone number. I set up a delivery day and time. They didn’t show. They claim they didn’t load the door for delivery. Said they were sorry. They delivered it the next day. Read More
Nice door for a good price. THX
Nice door and fits well. Instructions for bracket attachment could be a little clearer. Pre-drilled holes for inside slide locks non existent but no big deal to drill two 1/4" holes and they slide. Slot for receiving slide locks about 1" too low and I had to cut... Read More
